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British Airways Training Academy

Acting on behalf of British Airways, Black Diamond’s team of web developers built The British Airways Training Academy in order to train their extensive network of staff about their wide range of products and services.

British Airways required the development of a bespoke, interactive, modern training and engagement platform to facilitate the training of external agents and internal staff.

By designing and developing bespoke lesson templates, such as galleries with clickable hotspots to showcase their cabins, the result is a highly informative guide to the British Airways travel classes, partnerships, loyalty programmes and policies.

BA - Mogul Training Platform